I would like to thank you for the quality service you have provided for over the past 10 years. Your flexibility and efficient work has helped us to meet our deadlines. I know it is not easy to come in on short notice, which is why I appreciate even more the work you have done for us.
You should be very proud of the staff you have assembled. They are very professional at what they do. They are well organized, neat and courteous.
The recent Network Real Estate project in Warren was done in record time. I want to personally thank Stephen Frank for a terrific job. He was very sensitive to Real Estate’s requirements and delivered everything promised in the committed time frame. Considering the nuances of our files, IT systems, 800 landlord line and number of people, this was pretty effortless. Stephen came promptly the morning after the move to ensure that we were under control.
It is a pleasure doing business with you. You can be assured that you will be continuing with any other work we may need done in the future. Your work ethic and attitude are one of the best I have seen. If you ever need a recommendation I would be more than willing to give you an excellent review.
Sincerely, Laurie E. Russell / Project Manager – Facilities and Real Estate
Computer Associates International Inc. One Computer Associates Plaza Islandia,NY 11788-7000 1-516-Dial CAI (342-5224) FAX 1-516-Dial FAX (342-5329)
Mr. James Skillen September 17, 2003 Installation Concepts Inc. 42 Iowa Avenue Paterson, NJ 07503
Dear Mr. Skillen:
I would like to take this opportunity to commend you and your entire company for your recent installation of eleven hundred Knoll Reff work-stations at our Headquarters in Islandia, New York.
Computer Associates proposed an unprecedented and very aggressive schedule of three weeks to complete this project including the receiving of sixty trailer loads of system furniture. Knoll committed to a production schedule never before attempted in order to produce the necessary product in the time allotted. Installation Concepts brought to the table a dedicated team of managers and installation specialists with the knowledge, experience and most importantly the positive attitude and “can do” spirit which made possible the completion of this project on time and with an unmatched level of quality and craftsmanship.
Your previous work, in the past three years in our existing facility; reconfiguring and installing hundreds of works-stations is also deserving of a hearty well done and thank you!
I look forward to working with Installation Concepts on future projects.
Sincerely, Computer Associates Frank Bonanno Manager Facilities